Question 1

How does Mailora's pricing compare to competitors?

Accepted Answer

Mailora is typically cheaper than competitors for comparable usage. For example, Mailora's Pro plan starts at $130/month (or $780/year in Year 1), while competitors charges significantly more for fewer test credits.

Question 2

Do my test credits expire?

Accepted Answer

No. As long as you renew your plan, unused credits roll over into the next billing cycle. For example, if you had 40 unused tests at the end of the month and you renew, those 40 remain valid along with your new credits.

Question 3

Do you offer a free plan?

Accepted Answer

Yes. Mailora offers a Free Plan with limited tests and features so you can try the platform before upgrading.

Question 4

What discounts are available?

Accepted Answer

Annual billing gives you 50% off in Year 1, as a launch offer, and 30% off from Year 2 onwards, as a loyalty reward.

Question 5

What makes Mailora different from competitors?

Accepted Answer

50% lower pricing across plans. Credits roll over with active renewals. Clear, transparent pricing with no credit packs or hidden bundles. Deliverability audits included in Pro and higher plans. Roadmap add-ons (Q1 2026): DMARC Analytics, Spam Trap Monitoring, Multi-Variant Testing.

Question 6

What is Multi-Variant Testing?

Accepted Answer

This feature will let you test different parts of your email content, subject lines, footers, URLs, body text, to pinpoint exactly what causes spam placement.

Question 7

Do you monitor blacklists?

Accepted Answer

Yes. Blacklist monitoring is included in all paid tiers, with higher tiers offering more frequent checks.

Question 8

Do you help with SPF/DKIM/DMARC setup?

Accepted Answer

Yes. Mailora generates ready-to-paste DNS records for your provider (e.g., Cloudflare, GoDaddy), and checks propagation to confirm setup.

Question 9

Can I share my account with my team?

Accepted Answer

Yes. Every plan includes multiple user seats (2 on Starter, 10 on Pro, 20 on Enterprise).

Question 10

What if I need more tests than my plan allows?

Accepted Answer

You can upgrade anytime. We also offer custom enterprise pricing for larger senders.

Question 11

How does Mailora handle support availability?

Accepted Answer

Our support team is available up to 18 hours per day across global time zones, ensuring coverage for both US and international customers.